Your Privacy Is Our Responsibility
This policy contains a full description of how your personal information is collected, stored, and protected on the tj777 platform.
Introduction & Scope
tj777 is an online casino and betting platform operated for players in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their information.
This privacy policy applies to the use of tj777's website (tj777.mom) and related services. By accessing the website or opening an account, you are considered to have accepted the terms set out in this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy may change, and we will publish any updates on this page. For significant changes, we will endeavour to notify you.
What Information We Collect
Personal Identity Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for identity verification)
- Information required for financial transactions (bKash, Nagad, Rocket, or Upay number)
Technical & Usage Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Pages visited and session duration
- Cookie and session data
- Game play history and betting activity
Financial Transaction Information
During deposit and withdrawal activity, we store the transaction amount, date and time, payment method used (bKash, Nagad, Rocket, Upay), and transaction reference number. This information is used solely to ensure secure financial services.
Communication Information
When you contact our customer service team — via live chat or email — details of that conversation may be stored with us. This is primarily used for service quality improvement and dispute resolution.
How Information Is Used
Primary Purposes of Use
tj777 uses your information for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Managing the VIP program
- Providing customer service and support
- Preventing fraud and money laundering
- Ensuring responsible gaming
- Maintaining platform security
- Resolving technical issues
- Meeting legal obligations
Cookies & Tracking Technologies
Essential Cookies
These cookies are essential for the site's core functionality. They are used to maintain login sessions, perform security checks, and ensure the service works correctly. These cookies cannot be disabled.
Analytical Cookies
These cookies help us understand how users are using the platform. By analysing page popularity, user behaviour, and visit patterns, we improve the quality of our service.
Preference Cookies
Your language preference, theme settings, and user experience information are stored. This makes your next visit easier and more personalised.
You can control cookies from your browser settings. However, disabling certain cookies may limit some features of the platform.
Information Disclosure & Sharing
Authorised Third Parties
In limited circumstances we may share information with trusted third parties, such as:
- Payment processing service providers (bKash, Nagad, Rocket, Upay)
- Fraud prevention and identity verification services
- Technical support providers (under a data confidentiality agreement)
- Legal advisors or auditors (when required)
Disclosure for Legal Requirements
In the following circumstances we may disclose your information due to legal obligations:
- To comply with court orders or legal mandates
- In accordance with anti-money laundering (AML) regulations
- In investigations into fraud or criminal activity
- In urgent situations to protect another person's life or property
What We Never Do
tj777 never sells your personal information to marketing agencies, never shares it with any third party for advertising purposes, and never uses it for any unnecessary purpose without your consent.
Data Security Measures
SSL Encryption
Our site uses the highest standard SSL (Secure Socket Layer) encryption. All information transmitted between your browser and our server is encrypted, making it impossible for third parties to read.
Secure Servers
Your information is stored on secure servers accessible only to authorised staff. We ensure server security through regular security checks and updates.
Access Control
Access to your information is granted only to staff who need it for their work. Data protection standards are maintained through regular training and audits.
Data Retention Period
Retention Policy
Your personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations. Generally:
- Active accounts: All relevant information is retained for as long as the account remains active.
- Closed or inactive accounts: Financial records and identity information may be retained for a defined period after account closure in accordance with legal requirements.
- Transaction information: Transaction records are retained in accordance with financial regulatory requirements.
- Support communications: Customer service conversations may be kept for a reasonable period after resolution.
Your Data Rights
Right to Access
You may request at any time that we show you what information we hold about you. Send this request to our support email and we will respond as promptly as possible.
Right to Correction
If any of your information is incorrect, you may request that it be corrected. Your information can be updated via account settings or through the support team. We recognise the importance of keeping information accurate and up to date.
Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, not all information may be deletable due to legal obligations or ongoing disputes.
Right to Object to Processing
If you have an objection to your information being processed for a specific purpose, please contact us. We will review your request and provide a resolution to the best of our ability.
Protection of Minors
Access Prohibited Under 21
tj777 is for persons aged 21 and over only. We do not knowingly collect any personal information from minors. If we suspect that a minor is attempting to use our services, we will immediately close that account and delete the associated information.
If a parent or guardian believes their child has provided information on our platform, please contact us. We will take steps to remove that information promptly.
Third-Party Services & Links
Note on External Platforms
Our platform uses software from game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.). These providers follow their own privacy policies. We are not responsible for their data protection practices.
Payment service providers (bKash, Nagad, Rocket, Upay) are governed by their own privacy policies. The policy of the relevant service provider applies to information you provide in your payment app during a transaction.
Policy Changes & Updates
Notice of Changes
tj777 reserves the right to update this privacy policy as needed. If any significant changes are made, we will publish them on this page with a new date and will endeavour to notify registered users by email.
Continuing to use the platform after an update will be considered acceptance of the revised policy. We therefore recommend visiting this page regularly.
Responsible Gaming & Privacy
Your Well-being Is Our Concern
To ensure responsible gaming, we may monitor your gaming behaviour in certain situations. This is not a misuse of your information — rather, this monitoring is conducted in your interest and to ensure your well-being.
If you wish to set your own gaming limits or request self-exclusion, please visit our Responsible Gaming page. We are committed to the well-being of every user.
You can also visit our About Us and Terms & Conditions pages for more information.
🔒 Have a question about privacy?
Our support team is available seven days a week, 24 hours a day for any questions or requests regarding your data protection.
Support is available in both Bengali and English.